Employer Orientation Test Answers

1: Multiple Freelancer.com accounts are required in order to both bid on jobs as a freelancer and hire freelancers as an employer.

•  false
•  not required, but recommended
•  true
•  true only for Australian accounts
•  true only for members who registered after October 1, 2010

Answer: false

2: How much does it cost to post a Priority project?

•  $10.00
•  $15.00
•  $5.00
•  $5.00 unless you have a Premium account.
•  There is no fee for posting a Priority project.

Answer: $5.00

3: Posting a project as Featured incurs an additional fee of ____________.

•  $19.00
•  $24.95
•  $3.00
•  $5.00
•  There is no additional fee.

Answer:  There is no additional fee.

4: To hire a freelancer for commission-based work, rather than on a per-project basis, the _____________ option should be selected when posting the project.

•  Commission
•  Commission-based projects are not allowed.
•  Featured
•  Full Time
•  Sales

Answer: Full Time

5: I'm receiving the same question about my project from several bidders. How can I easily answer the question so all bidders can see it?

•  Answer only those that asked, using the PM.
•  Ask Freelancer.com support to change your project description.
•  Post an explanation to the Project Clarification Board.
•  Those bidders didn't read the project description, so it's probably not worth worrying about.
•  You can't. You should cancel the project and repost it.

Answer: Post an explanation to the Project Clarification Board.

6: I want to ask a single bidder a question about his/her qualifications. How should I contact the bidder?

•  Contact isn't allowed during the bidding process.
•  Open a chat.
•  Send a Private Message.
•  Use the Project Clarification Board.
•  Use the email provided in the bidder's profile.

Answer: Send a Private Message.

7: What should I do if a freelancer has failed to complete my project and isn't responding to attempts to contact him/her?

•  Cancel the project with no further action.
•  File a complaint through the support desk.
•  Just leave the project open and post a new one.
•  Leave negative feedback for the freelancer without paying.
•  Submit an Incomplete Report.

Answer: Submit an Incomplete Report.

8: A freelancer rated me unfairly. What can I do?

•  All of these are valid options.
•  contact support if the feedback is profane or abusive
•  contact the freelancer and ask that he/she withdraw the feedback
•  reply to the feedback with an explanation
•  withdraw feedback you left for the freelancer

Answer: All of these are valid options.

9: What's the additional cost to post a project with the Full Time option?

•  $199.00
•  $24.95
•  $30.00
•  $55.00
•  There is no additional fee.

Answer: $199.00.

10: The minimum amount I can post as the budget for a standard (non-featured, non-full-time) project is:

•  $0 - 10
•  $1 - 10
•  $10 - 30
•  $30 - 250
•  There is no minimum amount

Answer: $30 – 250.

11: How can I submit a PayPal payment to a freelancer from Freelancer.com?

•  Click on Transfer Funds on the Payments drop down menu and use the form.
•  Select the "Pay via PayPal" option under the appropriate bidder's name.
•  Select this option when posting the project.
•  You can't. Payments via 3rd-party providers must be made from the provider's site.
•  You must first authorize this transaction type on your PayPal account.

Answer: You can't. Payments via 3rd-party providers must be made from the provider's site.

12: My project hasn't yet closed. Can I extend the closing date?

•  No. The project closing date can't be changed.
•  Yes, at a cost of $5.00 for every 1- to 7-day extension.
•  Yes, for up to 14 days, but a $5.00 fee will be assessed.
•  Yes, indefinitely for a one-time fee of $5.00.
•  Yes; for up to 14 days at no cost.

Answer: Yes, for up to 14 days, but a $5.00 fee will be assessed.

13: Can I transfer money from my employer account to my freelancer account?

•  Multiple accounts for the same person are not allowed.
•  Yes, but not if it causes a negative balance in the sending account.
•  Yes, but only by Direct Transfer.
•  Yes, but only if both accounts are on Premium memberships.
•  Yes, but only via Milestone Payment.

Answer: Multiple accounts for the same person are not allowed.

14: How can I cancel a Milestone Payment I've created for a freelancer?

•  Cancel the project. This will cancel any pending payments.
•  Milestone Payments can only be cancelled by the freelancer. You can send a request to the freelancer or submit a dispute.
•  On the Payments & Account page, locate the payment and select "Cancel" from the drop down list.
•  Send an email to the support department with the Project ID, Freelancer ID and the reason for cancellation.
•  Submit a support ticket with the Project ID and the freelancer's ID along with the reason for the cancellation.

Answer: Milestone Payments can only be cancelled by the freelancer. You can send a request to the freelancer or submit a dispute.

15: I need to add details to my project, but bidding has started. What should I do?

•  Any or all of these
•  Edit the project and add to the description.
•  None of these; just cancel the project.
•  Post a notice to the Project Clarification board.
•  Send a PM to individual bidders.

Answer: Any or all of these.

16: There is a gold "$" icon with a red "x" beside the amount of a bid placed on my project. What does this mean?

•  This freelancer has bid higher than your project's budget.
•  This freelancer has no feedback.
•  This freelancer hasn't requested a Milestone Payment.
•  This freelancer's account has been suspended or terminated.
•  You do not have enough funds in your account to pay this bid in full.

Answer: You do not have enough funds in your account to pay this bid in full.

16: There is a gold "$" icon with a red "x" beside the amount of a bid placed on my project. What does this mean?

•  This freelancer has bid higher than your project's budget.
•  This freelancer has no feedback.
•  This freelancer hasn't requested a Milestone Payment.
•  This freelancer's account has been suspended or terminated.
•  You do not have enough funds in your account to pay this bid in full.

Answer: You do not have enough funds in your account to pay this bid in full.

17: What does the Milestone request in the Freelancer's bid mean?

•  It shows the amount of the Milestone Payment the freelancer has requested if you accept his/her bid before they start work.
•  It shows the amount of the Milestone Payment you have agreed to create according to the percentage you specified when posting the project.
•  It shows the percentage of the Milestone Payment requested by the freelancer that is currently available in your account.
•  It shows the percentage of times the freelancer has requested a Milestone Payment.
•  There is no such column.

Answer: It shows the amount of the Milestone Payment the freelancer has requested if you accept his/her bid before they start work.

18: I haven't received as many bids as expected for my project. Which of the following can NOT be done to attract more bidders, while the project is active?

•  Add additional information to the project description
•  Add or change the skills posted
•  Increase the budget for the project
•  Upgrade the project to Featured
•  Upload a document detailing the project

Answer: Increase the budget for the project.

19: How can I search for Freelancers to invite to bid on my project?

•  Any of these
•  Click on Contacts in the navigation bar.
•  From the menu, click on Dashboard > Search Freelancers
•  Just type a username into the Search box near the top of the page
•  None of these

Answer: Any of these

21: What's the additional cost to post a project with the Sealed Bids option?

•  $1.00
•  $24.95
•  $3.00
•  $5.00
•  There is no such option.

Answer: $5.00

22: How much does it cost to register as an employer on Freelancer.com?

•  $24.95 per month
•  $5.00 per month
•  A one-time fee of $12.95
•  It depends on the number of projects I want to post per month.
•  There is no cost to register.

Answer: There is no cost to register

22: How many required skills can be selected when posting a project?

•  0 to 3
•  0 to 5
•  1 to 3
•  1 to 5
•  as many as I like

Answer: 1 to 5

23: What should I do in case of problems with a bid on my project, such as obscene language, advertising in the bid, posting contact information, etc.?

•  Click the 'Abuse' link on the bid to report the violation.
•  Just ignore the problem and don't hire the bidder.
•  Send a general email to support. Freelancer.com will look at all your projects and find the problem user.
•  Send a general support ticket. Freelancer.com will look at all your projects and find the problem user.
•  You should try to deal with this on your own by PM to the bidder.

Answer: Click the 'Abuse' link on the bid to report the violation.

24: How can I prevent bidders from seeing bids by other freelancers who bid on my project?

•  Bids are always hidden.
•  Contact support with the project number and ask them to hide the bids.
•  Select the Private option when posting the project.
•  Select the Sealed Bids option when posting the project.
•  You can't. Bids are always public, to ensure fairness.

Answer: Select the Sealed Bids option when posting the project.

25: How do I leave feedback for a user after releasing the payment for a project?

•  A notice will appear at the top of your Dashboard that you need to leave feedback. Click on the link in the notice.
•  Go to the project and click on the freelancer's username. You'll get a popup window that will allow you to post feedback.
•  Look in the Newsfeed on your Dashboard and select "Rate" next to the freelancer's username.
•  Send it in a reply to the email notifying you to leave feedback for a user.
•  The feedback system is no longer in use on Freelancer.com.

Answer: A notice will appear at the top of your Dashboard that you need to leave feedback. Click on the link in the notice.

26: What advantage(s) does the Milestone Payment system offer me as an employer?

•  a higher level of trust from the selected freelancer(s)
•  access to the Dispute Resolution system if problems arise
•  access to the feedback/rating system
•  all of these
•  no fee when selecting a provider

Answer: all of these

27: How much does a Premium member pay when selecting a provider for a project?

•  $0.01 per provider
•  $1.00
•  $24.95
•  There is no fee for Premium members.
•  the higher of $3.00 or 3% of the project amount

Answer: There is no fee for Premium members.

28: How can I find out more about a bidder?

•  Ask questions by PM.
•  Check the bidder's feedback/reviews.
•  Look at the bidder's profile.
•  any of these
•  none of these

Answer: any of these

29: How can I increase bidder confidence?

•  All of these
•  Become a Premium member.
•  Give and receive good feedback.
•  Provide a complete, accurate profile.
•  Use the Milestone Payment system.

Answer: All of these.

30: Where can I find links to my projects that have closed?

•  From the main menu, select Projects/Projects Posted, then select "Closed" from the drop down list
•  In the Newsfeed
•  Nowhere; closed project records are deleted automatically.
•  On the Noticeboard
•  On your account Dashboard, in the Employer View, click on the "Past Projects" tab.

Answer: On your account Dashboard, in the Employer View, click on the & quot; Past Projects" tab.

31: To ensure maximum exposure for a project, choose the ___________ option.

•  Featured
•  Gallery
•  Power Project
•  Private
•  Special

Answer: Featured

32: Contact details should always be posted in a project description, so freelancers can discuss the project with the employer.

•  false
•  true
•  true only for Premium members
•  true only for featured projects
•  true only for full-time projects

Answer: false

33: Where can I view the list of projects I've posted?

•  any of these locations
•  at the bottom of the Dashboard, in the Employer view
•  in the Newsfeed section of my Dashboard
•  on the My Projects page (http://freelancer.com/myprojects)
•  on the Projects Posted page (Click on Projects Posted under Projects.)

Answer: at the bottom of the Dashboard, in the Employer view

34: How much does a Basic member pay when selecting a provider for a project?

•  $0.01 per provider
•  $1.00
•  $24.95
•  There is no fee for selecting a provider.
•  the higher of $3.00 or 3% of the project amount

Answer: the higher of $3.00 or 3% of the project amount

35: How can I hide bids I'm definitely not interested in?

•  Ask Freelancer.com support to remove the bids.
•  Click the "Hide Bid" link on those bids.
•  Email the bidder and ask him/her to retract the bid.
•  Send a PM to the bidder and ask him/her to retract it.
•  There is no way to hide or remove bids.

Answer: Click the "Hide Bid" link on those bids.

36: How can I provide a highly detailed description of a project without making my posted description too lengthy?

•  Ask bidders to send an email address so you can email the details.
•  Post the details to a website with your contact information.
•  Provide an auto responder email address.
•  Upload a document with the details.
•  You can't. Descriptions should be kept simple.

Answer: Upload a document with the details.

37: Can I add the "Featured" option to my project after bidding starts?

•  No, the project can't be changed in this manner after bidding starts.
•  Yes, but a prorated fee will be deducted from your account.
•  Yes, but only if you are a Premium member.
•  Yes, but the appropriate fee will be deducted from your account.
•  Yes, but twice the normal fee will be deducted from your account.

Answer: Yes, but the appropriate fee will be deducted from your account.

38: Private projects will only be seen by __________.

•  Freelancers invited to the project.
•  Freelancers the employer has hired before
•  other Employers
•  Registered users who are logged in.
•  users with Freelancer.com RSS feeds

Answer: registered users who are logged in.

39: Posting a project as Private incurs an additional fee of ____________.

•  $1.00
•  $10.00
•  $19.00
•  $3.00
•  There is no additional fee.

Answer: $10.00

40: Which of the following is true about the Milestone Payment system?

•  It ensures Freelancer(s) that funds are available to pay for satisfactorily completed tasks and projects.
•  It lowers the cost of posting a project.
•  It makes Freelancer.com responsible for paying the freelancer(s).
•  It prevents any disputes or claims by the freelancer(s).
•  all of these

Answer: It ensures Freelancer(s) that funds are available to pay for satisfactorily completed tasks and projects.

41: Why do some freelancers use the Project Clarification Board to submit their bids?

•  Their skill set doesn't match those the Employer listed when posting the project.
•  They are attempting to bid on a Trial project, although they have too much feedback to do so.
•  They don't understand how to use Freelancer.com.
•  They mistakenly think their bid will be more noticeable.
•  any of these

Answer: any of these

42: What kind of criteria can I use to search for freelancers to invite to bid on my project?

•  any or all of these
•  location by country
•  minimum feedback rating
•  skills
•  user name

Answer: any or all of these

43: How can I invite a freelancer to bid on a project I've posted?

•  Click on the "Invite to Bid" button on the freelancer's profile.
•  Post a Project Notification.
•  Post a message on the Project Notification board.
•  Send a PM to the freelancer from the Project Details page.
•  any of these

Answer: Click on the "Invite to Bid" button on the freelancer's profile.

44: I've set the budget too high for my project and bids are coming in. How do I change the budget setting?

•  From the Project Details view, click on the pen (Edit) icon.
•  Locate the project on your Dashboard and select "Edit" from the Actions list.
•  Locate the project on your Dashboard and select "Repost" from the Actions.
•  Once bidding begins, the budget cannot be changed.
•  Submit a support ticket with the Project ID.

Answer: Once bidding begins, the budget cannot be changed.

45: I paid a freelancer via PayPal for a project, but didn't receive the final deliverables as promised. If I file a dispute with Freelancer.com, how long will the freelancer have to respond?

•  14 days
•  24 hours
•  30 days
•  7 days
•  You cannot file a dispute, since the payment was made via a third party.

Answer: You cannot file a dispute, since the payment was made via a third party.

46: To prevent a project from being listed on the search engines, choose the ____________ option when posting.

•  Featured
•  Local
•  Private
•  Sealed
•  There is no such option.

Answer: Private.

47: How much does it cost to post a Priority project?

•  $10.00 USD
•  $15.00 USD
•  $5.00 USD for Free Memberships. Free for Basic, Standard, and Premium membership packages
•  $5.00 USD unless you have a Premium account.
•  There is no fee for posting a Priority project.

Answer: $5.00 USD for Free Memberships. Free for Basic, Standard, and Premium membership packages

48: Posting a project as Featured incurs an additional fee of ____________.

•  $11.00 USD
•  $22.00 USD
•  $31.90 USD
•  $5.50 USD
•  There is no additional fee.

Answer: There is no additional fee.

49: How much does it cost to register as an employer on Freelancer.com?

•  $24.95 USD per month
•  $5.00 USD per month
•  A one-time fee of $12.95 USD
•  It depends on the number of projects I want to post per month.
•  There is no cost to register.

Answer: There is no cost to register.